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frequently asked questions

Questions and Answers

We're here with the help and advice you need. Check out the frequently asked questions below.

Getting Started

Consult our latest guides and learn how to do stuff in Stacks.

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Join the Community

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Contributing

We value your contributions and appreciate your involvement in our community. Read more on how you could help us out.

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License

  • How does the license work ?

    Purchase Stacks Pro license and use it forever. Major upgrades and features come at an additional upgrade cost (e.g. v1.x to v2.x) while all minor updates will be free of charge (e.g. v1.0 to v1.2).

  • Does the license expire ?

    The license has an expiry date but not in our lifespan (unless you actually have a demo/trial license)

  • Is there a device limit?

    The default max seat count is 2. If you need a bigger number using the same license please contact us.

  • Reached maximum allowed devices?

    If you're trying to activate your license on more devices than are allowed (typically 2), we recommend the following steps. To add a new device, please first remove one of your existing devices by:

    • Logging in to your account here
    • Go to your license page here
    • Click Manage installations and unlink any of your devices

    This will free up space for you to activate your license on the additional device(s) you'd like to use it with.

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Get started

Checkout out our General FAQ question and answers for a quick getting started.

We've addressed the most frequently asked questions and guidelines to help you get started with Stacks on the right foot.

OS X

Only 64bit binaries are provided for OS X, and the minimum OS X version supported is OS X 10.9.

Windows

Works on Windows 7 and later, older OS versions are not supported. Both x86 and amd64 (x64) binaries are provided for Windows and it is not supported in the ARM version of Windows.

Linux

Whether the prebuilt binary can run on a distribution depends on whether the distribution includes the libraries that Stacks is linked to on the building platform, so only Ubuntu 18.04 is guaranteed to work, but the following platforms are also verified to be able to run:

  • Ubuntu 14.04 and newer
  • Fedora 24 and newer
  • Debian 8 and newer
Stacks
Business, Utilities
Requires macOs, Windows
Rating 5 ( ratings)
Price: 49.00