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Questions and Answers

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General Questions

  • Will it work on my Operating System?

    OS X

    Only 64bit binaries are provided for OS X, and the minimum OS X version supported is OS X 10.9.

    Windows

    Works on Windows 7 and later, older OS versions are not supported. Both x86 and amd64 (x64) binaries are provided for Windows and it is not supported in the ARM version of Windows.

    Linux

    Whether the prebuilt binary can run on a distribution depends on whether the distribution includes the libraries that Stacks is linked to on the building platform, so only Ubuntu 18.04 is guaranteed to work, but the following platforms are also verified to be able to run:

    • Ubuntu 14.04 and newer
    • Fedora 24 and newer
    • Debian 8 and newer
  • How can I get the customer support?

    If you have any support concerns after purchasing the product, please contact us at customers@stacks.rocks.

  • Where can I find the library folder?

    You can check where your library is located by opening the Preferences window. The default library location on various OS:

    Windows

    C:\Users\Username\Documents

    macOS

    /Users/Username/Documents

    Linux

    /home/Username

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Get started

Checkout out our General FAQ question and answers for a quick getting started.

We've addressed the most frequently asked questions and guidelines to help you get started with Stacks on the right foot.

OS X

Only 64bit binaries are provided for OS X, and the minimum OS X version supported is OS X 10.9.

Windows

Works on Windows 7 and later, older OS versions are not supported. Both x86 and amd64 (x64) binaries are provided for Windows and it is not supported in the ARM version of Windows.

Linux

Whether the prebuilt binary can run on a distribution depends on whether the distribution includes the libraries that Stacks is linked to on the building platform, so only Ubuntu 18.04 is guaranteed to work, but the following platforms are also verified to be able to run:

  • Ubuntu 14.04 and newer
  • Fedora 24 and newer
  • Debian 8 and newer
Stacks
Business, Utilities
Requires macOs, Windows
Rating 5 ( ratings)
Price: 49.00